Reference

kedai89 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open a kedai89 account, use the mobile lobby, or check wallet status through DANA, OVO, GoPay and QRIS.

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CONTACT ROUTES

Get Privacy Help Beside Account Support

A clear contact route matters when you need a copy, correction, or explanation under our Privacy Policy.

Account access If you cannot complete phone verification or reach your account, contact our account support path first. Tell us whether the issue appears at sign-in, during the device check, or before the lobby opens, so we can separate an access problem from a Privacy Policy request.
Wallet records For a DANA, OVO, GoPay, or QRIS record, send the payment reference and approximate date through the cashier support path. We use those details to locate the relevant account event without asking you to send a wallet password or full private credential.
Privacy requests To ask about access, correction, deletion, or a copy of your data, state the exact request and the contact detail attached to your account. We verify ownership before responding, then explain any legal or operational reason a requested change cannot be completed.
DATA PRACTICES

What We Do With Your Account Data

We handle Privacy Policy requests through the same account controls used for sign-in and wallet checks.

Data collection

We collect the details needed for account opening, phone verification, sign-in, support replies, and payment matching. A DANA or QRIS reference can help us locate a cashier event, but we do not need your wallet password to investigate that record.

Cookie control

Cookies can keep your sign-in path and selected page settings available between visits on the same browser. You can clear or block them in your device settings. If you do, the lobby may ask for a fresh sign-in or lose saved preferences.

Account security

We use phone verification and account access checks before discussing private records or changing key details. If a sign-in looks unfamiliar, contact support from the account path and avoid sharing passwords, wallet PINs, or verification codes in a message.

Retention period

We retain account, payment, and support records only as long as needed for the stated service purpose, security checks, dispute handling, or legal duties. When a record is no longer needed, our process removes it or separates it from direct account identification.

Your request

You can ask what personal data we hold, request a correction, or ask about deletion where local law permits. Include your account contact detail and a precise request. We may verify ownership before sharing records or making a change.

Processing partners

Where local law permits, service providers may process hosting, security, payment matching, or message delivery tasks for us. They receive access suited to that task, while our Privacy Policy still governs how the related account record is handled.

Privacy Policy Answers For kedai89

These Privacy Policy answers address the account questions we hear most often before someone opens an account or checks a wallet record. They explain the practical path for data access, cookie control, correction, deletion, and contact. If your situation involves a specific DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference, include that reference when you contact us.

The kedai89 Privacy Policy covers account details, phone verification, device and sign-in records, cookies, support messages, and payment references. It applies when you use the website or mobile browser path, including activity connected with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

Phone verification helps us confirm account ownership before access is completed or private details are discussed. It also supports account recovery and correction requests. We use the verified contact for these account purposes, not as a reason to request your wallet PIN or password.

Contact our account support path with the phone number or email attached to your account and say that you want a copy of your personal data. We verify ownership first, then explain the records available and any legal or operational limit that applies.

Yes, you can request a correction when an account detail is inaccurate or outdated. Send the existing detail, the corrected version, and your linked contact through support. We may ask you to complete phone verification before changing information that affects account access.

Cookies can keep your browser session and page settings available while you move between sign-in, wallet status, and the lobby. You can clear or block them through browser controls. After that change, you may need to sign in again or reset saved settings.

We keep payment and wallet references only for the period needed for account service, payment matching, security checks, dispute handling, or legal duties. A DANA, QRIS, bank transfer, or virtual account reference may remain while that purpose exists, then it is removed or separated.

The policy is available for you to read, but account access and particular data requests depend on local law. Where local law permits, you can ask about access, correction, deletion, or processing. Contact support with your account detail so we can apply the relevant process.

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